Frequently Asked Questions

Crestwell is a private independence planning service for adults 65+ and their families in North Atlanta. We look at the whole picture — how you move, your home, your routines and connections, your healthcare and medications, and your wishes for the future — and turn it into a clear, written plan. Then, if you'd like, we stay alongside you to put it into action.

Active adults who want to stay that way, couples planning their next chapter, people who live on their own and value their independence, and adult children who want to know a parent has a plan. Most of our clients don't need hands on care. They want an experienced professional looking ahead for them.

Home care provides hands-on help and companionship. Care managers usually step in when needs are already complex. Concierge physicians provide medical care. Crestwell works earlier and more broadly: we help you plan for independence before a crisis, coordinate the people already in your life, and work alongside your physician, not in place of them.

Crestwell was founded by Karlyn Dauplaise, MPT, a licensed physical therapist and healthcare executive with more than 20 years of experience. Karlyn personally leads every assessment and client relationship.

No. Karlyn's background as a physical therapist shapes how we look at movement and safety, but Crestwell provides wellness and independence planning, not physical therapy or medical treatment. If you would benefit from therapy, we'll suggest you talk with your physician about a referral.

Alpharetta, Milton, Roswell, Johns Creek, Buckhead, Canton, Cumming, Woodstock and surrounding North Atlanta communities. If you're nearby and not sure, just ask.

We spend about [90 minutes] with you in your home. We talk about what matters most to you, look at movement and balance through a few simple activities, walk through your home together, and review your routines, connections, healthcare organization and medications, and your plans for the future.

Your written plan. It shows where you stand today, your priorities for the next 90 days, the specific actions that matter, who is responsible for each one, and when we'll revisit them. It also includes a "Plan for every chapter" page covering your wishes and suggested documents that support them.

No. The assessment is a wellness and planning review. We don't diagnose or treat medical conditions. If we notice something your physician should know about, we'll tell you and, with your permission, help you share it.

Yes, as much or as little as you'd like. Family members can join the assessment in person or by video, and you decide what we share and with whom.

Some clients take their Roadmap and carry it out on their own. Others prefer ongoing support from the Crestwell team to keep the plan moving and current. Both are welcome.

Emergency response, 24-hour availability, hands-on care, transportation, medical diagnosis or treatment, physical therapy, and legal, tax, investment or insurance advice. In an emergency, call 911.

No. Crestwell is a private-pay wellness and planning service, and we don't bill Medicare, Medicare Advantage or private insurance.